Shipping policy

SHIPPING POLICY

Welcome to Ticpoz! All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. During peak periods, processing times may be extended.

Standard Shipping: Estimated delivery time is 5–10 business days. Express Shipping: Estimated delivery time is 2–5 business days.

Shipping rates are calculated at checkout based on your location and the weight of your order.

International Shipping: Ticpoz ships worldwide! International shipping times vary by destination, ranging from 7–20 business days. Customs duties, taxes, or other fees may apply and are the responsibility of the customer.

Order Tracking: Once shipped, you'll receive a confirmation email with a tracking number.

Shipping Delays: While we aim to deliver within estimated timeframes, unforeseen circumstances such as weather, customs clearance, or carrier issues may impact delivery. Please contact us if you experience a significant delay.

Undeliverable Packages: If a package is returned due to an incorrect address or failure to collect, the customer is responsible for any reshipping costs.

Lost or Damaged Packages: If a package is lost or arrives damaged, please contact us within 7 days of the expected delivery date.

Contact: support@ticpoz.com | +18802765678